Smile Insurance
We interviewed Joséphine Chamoulaud, CEO of Smile Insurance, to learn more about bringing a fresh perspective to the insurance sector.
This episode is part of a series of 12 interviews. Brought to you by the INGAGE Institute and thebrokernews.
Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. Great thanks to Josephine for sharing her wealth of experience with us, to our colleague Laura Servadio for coordinating the development of this interview, to Patrice Séjalon for creating a powerful "Remote Interview Studio" based on A.I. and to Philippe Séjalon for hosting this interview! #interview #insurance #CEO #ingageinstitute
Chapters
00:00 Introduction 00:40 Welcome to the Show 00:52 Journey to CEO 01:15 Marketing's Role in Success 01:31 Age and Experience 01:44 From Marketing to Insurance 02:40 Innovating Insurance 04:27 Choosing Company Colors 05:44 Digital and Customer Focus 07:26 Understanding Customer Needs 09:59 Digital Transformation Efforts 15:09 Expanding Internationally 15:18 Adapting to New Markets 19:37 Training 21:50 Artificial Intelligence (AI) 23:49 Learning from Failures 25:56 Sustainability in Focus 27:29 Future Aspirations
